In April of 2015, our clients suffered serious hail storm damages to their roof in Katy, Texas.  The insurance company denied the claim, asserting that the damages were not hail related and/or were pre-existing.  Although most of the other houses in the neighborhood were getting new roofs, the insurance company stood their ground.  Our clients knew of our experience handling first party claims such as claims from Hurricane Ike, where Mr. Amaro and his tea took the first case to trial and obtained a substantial verdict.  In mediation, the insurance company finally agreed to pay a fair amount to our clients so that they could fully repair their roof and also pay our firm for its services.  In Texas, attorneys’ fees are recoverable from an insurance company who acts in bad faith in claims handling.