An up-to-date, complete policy document for Uber’s insurance is not currently available online, according to our thorough investigation.
While Uber’s website does provide a general discussion of its coverage (here), this information does not clearly delineate when Uber’s coverage may not apply or when it may be secondary to some other coverage. It also does not shed light on the challenges Uber accident victims can face when it is time to file a claim and seek financial recovery.
Revealing more about these challenges, the following presents some key facts about Uber’s insurance policy, including its limitations and exclusions. Whenever you are ready for more insights regarding a potential Uber accident claim and your legal options for recovery, don’t hesitate to contact an experienced Houston car accident attorney at the Amaro Law Firm. We are ready to advocate your rights and help you successfully navigate the claim and recovery process.
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Key Facts about Uber’s Insurance Policy
- Uber’s policy is provided by the James River Insurance Company (JRIC) – JRIC provides the commercial insurance policy for Uber (and other ridesharing companies). This policy includes up to $1 million of coverage for the Uber driver and riders when the driver is at fault for an accident that occurs during the course of a ride (i.e., while a rider is being transported).
- Coverage can vary by state – State laws regarding auto insurance coverage can vary. Given that Uber operates in all states and Washington D.C., it holds separate, state-specific policies for its operations and drivers in different states. For example, Uber’s coverage in Texas can include personal injury protection (PIP) coverage because state law requires this coverage. PIP coverage may not be available in states whose laws do not require it.1
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- Coverage WILL vary according to a driver’s status at the time of the accident – Specifically, Uber’s policy will not cover drivers who are not logged into the Uber app. It may provide coverage for drivers who are logged on, depending on whether the driver is waiting for a ride request, is traveling to pick up a rider (after accepting a ride request) or is transporting a rider (as part of a ride request).
- Uber ONLY provides primary coverage when drivers are transporting riders – So, if an Uber driver causes a crash while transporting a rider, Uber’s $1 million policy will provide primary coverage. This also holds true if, while transporting a rider, an Uber driver is hit by a uninsured or underinsured motorist (UM/UIM) OR if a motorist, who is never identified, causes a hit and run.
- This can create a coverage “gap” for Uber drivers – The gap arises in the period after an Uber driver logs onto the app but before the driver has picked up a rider. During this period:
- Uber and JRIC expect a driver’s personal auto insurance policy to provide primary coverage – The argument here is that, since the driver is not technically on the clock earning money (as money is only earned when a rider is being transported), the personal auto insurance provider should cover these driving activities. While Uber may provide secondary coverage in some cases, it typically will only do so after the primary provider has paid or denied a claim.
- A personal auto insurance provider will typically not cover this gap period – Commonly, these insurers contend that, once an Uber driver is logged into the app and looking for or accepting a ride request, the driver is “working” and, consequently, should be covered by Uber’s commercial policy.
Uber’s Insurance Policy: The Bottom Line
When it comes to Uber’s insurance policy, the bottom line is that this policy is structured to provide:
- Maximum protections to Uber
- Minimal protections to drivers (or anyone involved in an Uber accident).
This usually means that, following an Uber accident, it can be incredibly difficult for victims to know critical details like:
- What insurance coverage applies
- Whether a settlement offer is adequate
- Whether a denial of their claim is valid
- How to navigate these complexities so they can obtain the compensation they deserve for their crash-related injuries and losses.
If you or a loved one is looking for answers and exceptional advocacy in the aftermath of any type of Uber accident, you can turn to the experienced lawyers at the Amaro Law Firm.
While we recognize that compensation may never reverse the permanent losses from these wrecks, we also know that these recoveries can be pivotal to restoring lives.
Protect Your Rights, Claim & Recovery: Contact a Houston Car Accident Attorney at the Amaro Law Firm
A Houston car accident attorney at the Amaro Law Firm is ready to partner with you in the pursuit of recovery and justice in the aftermath of an Uber accident.
Call (877) 892-2797, text (281) 612-8024 or email our firm for a FREE consultation. During this case evaluation, we will answer your questions, address your concerns and explain how to move forward.
The Amaro Law Firm’s long-standing record of unparalleled representation and success in car accident claims has earned us glowing testimonials from former clients and 5-star ratings on Google and Facebook.
1: State-by-state insurance certificates for Uber
what our clients are saying
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“ We have had the honor to work with James, Wendy, and the rest of the great staff at Amaro Law Firm for almost 10 years. Amaro Law Firm is an outstanding law firm. As a court reporter and firm owner with over 30 years of experience, I have had the opportunity to meet many fine attorneys through the years, and I have always felt that James and his staff are right at the top. They are very knowledgeable about the law and also passionate about taking care of/representing their clients. They are always very professional and are extremely respectful of myself and my staff. I look forward to many more years of working with everyone at Amaro Law Firm. ”Robin
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“”Joe T Olvera
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“ Excellent Attorney ”A Private Practice Attorney
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“ I would like to thank Amaro Law Firm for handling my oil spill claim. And would like to thank Candace McCullough personally, she handled my case with such professionalism that all my legal issues will now go through Amaro Law Firm and I recommend to anyone who needs legal assistance to just call their office and you will be taken care of...thanks again guys and a very big thanks to Candace...great job!!...5 stars!! ”Berry Rumbley
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“We have had the pleasure of having this great team on our side for the past eleven mos. Wendy has been very helpful following the progress of our case and keeping us informed as to the progress being made. They have shielded us from unwanted and overwhelming calls and demands thus allowing us time to heal. She has been the key person for us though we have had contact with the whole team. ”Barb Dodson
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“ My case was a sucess My attorney Mr. James Amaro was spectacular during my entire case. His staff and office were always very helpful and always made sure to answer all my questions during my legal process. I am very happy with the settlement of my case and how aggressive he was against the insurance companies who were not willing to settle before mediation. ”Don
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“”Dee Dee Gray
“This is an amazing legal team. They worked diligently on the BP oil spill claims to make sure their clients received the compensation they deserved. They always go above and beyond. ”Victoria Vaughan
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“ Satisfied I was very pleased with the outcome of my case and the attentiveness and patience of Wendy. She was very knowledgeable and friendly.. I was kept in the loop and she responded quickly to any questions or concerns I had. ”A client
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“ Great lawyer James worked so hard for me..great guy listen when I had questions about my case....Very honest I trust him with my life....He did what he said he would do for me and won a big case.....Thank you James........ ”Eve
“I had the pleasure of working with James Amaro, his associate David Miller, and the rest of his team at the Amaro Law Firm for multiple years on the BP Oil Spill economic loss claims. His firm provides excellent legal representation coupled with superb customer service for its clients. Whether you need help with a BP Oil Spill economic or medical claim, or you have a personal injury lawsuit to pursue, the Amaro team will do everything possible to provide helpful advice and achieve positive results. ”AB Dunning LLC
“ I want to give thanks to a very special woman by the name of Candace McCullough. Every time I call and ask questions then she has answers. She has been a blessing to me since the beginning and after I hope she gets a vacation for all her hard work... Thank you Candace. ”Willie Long
“I have had the pleasure of working with Mr. Amaro and his team for over 5 years. He and his staff are always so pleasant and professional. ”Amber Epperson
“Truly enjoy working with Candace M. as well as Wendy Z. they both have extremely positive attitudes and carry on a smile the whole time your with them! They're both very professional in all aspects and also want to share I truly enjoyed working with Candace awhile back on all there BP cases. She was prompt and always on top of everything needed w the clients and providers. ”Rubin Barrera
“ Amaro Law Firm has done an outstanding job with my BP oil spill claim. Seems they went the extra mile to get my compensation for lost work during that time. They kept me informed and are very efficient and knowledgeable people to communicate with. I recommend them to anyone needing legal assistance. Thank you! ”Danny Durastanti
“We have had the honor to work with James, Wendy, and the rest of the great staff at Amaro Law Firm for almost 10 years. Amaro Law Firm is an outstanding law firm. As a court reporter and firm owner with over 30 years of experience, I have had the opportunity to meet many fine attorneys through the years, and I have always felt that James and his staff are right at the top. They are very knowledgeable about the law and also passionate about taking care of/representing their clients. They are always very professional and are extremely respectful of myself and my staff. I look forward to many more years of working with everyone at Amaro Law Firm. Robin Hopper Advantage Reporting Service ”Robin Hopper
“Amaro Law Firm has done an outstanding job in assisting me with my BP Spill claim. David Miller has been there every step of the way to proactively answer my questions and update me on the current status of my claim. Thank you for your tireless efforts on my behalf. ”Hutson Lambert
“David Miller helped me with my BP claim and he explained everything and when we got off the phone with each other I knew exactly what was going on and how it was going to be handled David Miller is the bomb ”Teresa Varney
“I worked with Candace McCullough on some of the BP cases. She was always professional, friendly & helpful. Candace is a very hard worker as well! ”Alison Anderson
“ Thanks for everything you all were great very professional stayed on top of it ”Henry-Talbert Debora
“ Best Lawyer in H-Town! Mr Amaro is the lawyer to have on your side when it comes to understanding your client's needs. He fought to give us the best result, highly recommended. ”Sam Barroso
“Amaro law firm did an outstanding job getting me the most money for my insurance claim. They always kept me well informed and provided me with a great case manager!! ”Alberto Flores
“ James is a highly effective and ethical lawyer. I would have no reservation about my clients working with him and would retain him myself if the situation arose. ”A Private Practice Attorney
“ James is an ethical and zealous advocate for his clients. He is very capable of handling the most difficult of cases that land on his desk. ”A Private Practice Attorney
“I have had the privilege of working with Candace and I am very appreciative of her prompt handling and response, with communication, concerns or any issues that may arise. She has been a pleasure to work with and I feel she is a great asset to Amaro. ”Gracie Pike
“ I will always recommend The Amaro Law Firm. Mrs. McCullough thank you for taking the time to answer all my questions. You are great. Thank you. ”Ron Soliz
“ Candace McCullough was very helpful, as was everyone at Amaro. ”Jay Chenier
“I've had the pleasure of working with Amaro Law Firm for over 5 years now. I've worked with Candace on litigation support needs and have provided court reporting and record retrieval services. Candace is awesome to work with - very focused, driven & detail oriented. Getting in touch with her is always easy with a quick response provided. I recommend Candace and the Amaro Law Firm for any personal injury matters or insurance claims. Thanks for all that you do! ”Judith Smith
“ James is a great resource for me when it comes to case analysis, trial strategy, and responding to legal issues. He is a great person to help think of different way to present cases or to handle complex issues. ”A Private Practice Attorney
“ I've been working with the Amaro Law Firm, doing their process service, since 2008 and have always found them to be diligent, honest and professional. Wendy has been a joy to work with. I look forward to our business relationship continuing in the future. ”Aaron Cantu
“The staff at the Amaro Law Firm has always been pleasant and highly professional. Every time I have left a message someone from their office returned my message in a timely manner. The professionalism to return calls showed me they cared for my situation. ”Rick Nguyen
“ I was involved in a severe motor vehicle accident and was very confused on which law firm to hire, but am so glad I made the right choice in hiring this firm. The Amaro Law Firm and their staff are very knowledgeable and they worked very hard on my case. I would highly recommend this firm to anybody. ”E. B.
“ Great team very professional and honest I'm very happy with the help I'm receiving from Mr. James Amaro. He is professional and it looks like he is there to work for me and he likes what his doing not it roll like my bad experience with someone before but the great thing is that I feel and I know that I'm with a very professional people I like to say thank you to his assistant Wendy Zagala because she takes her time to explain things and makes sure the I understand everything thanks for making me feel safe :-) ”Elio
“ In selecting the Amaro Law Firm, I could not be more pleased at the firm's dedication and hard work that has gone into this BP Claim. It has taken months and months of paperwork, deliberation, and devotion. Without this firm, I would be at a loss ... ”Donna Touchtone
“I highly recommend Amaro Law Firm! The entire team at the firm are knowledgeable and courteous, and most importantly, get the job done! These guys are not afraid of trial cases, and will fight until the end. Thanks guys! You're the best! ”Kenneth Akiri
“ My experience was very much like everyone else's.. I was very pleased with the outcome of my case and with the attentiveness and patience of Wendy. She was very helpful and friendly.. ”Anonymous
“ Very ethical and competent trial lawyer. ”A Private Practice Attorney
“ In selecting the Amaro Law Firm, I could not be more pleased at the firms dedication and hard work that has gone into this BP Claim. It has taken months and months of paper work, deliberation, and devotion. Without this firm, I would be at a lost of how to continue this claim. Attorney David Miller, has been diligent and more than willing to take time to keep me updated on each action of this case. This claim will be handled to the end with a respected attorney and his firm. The Amaro Law Firm is a top notch, highly qualified firm, I would not hesitate to recommend this Law Firm, as one of the BEST. ”Daniel W.
“Amaro Law Firm has great customer service. They are very professional and alway a pleasure to work with. Mr. Amaro has a great team especially Wendy. They are very dedicated employees. ”Regena Ratcliff
“ The Amaro Law Firm is not afraid to pick a fight with money hungry insurance companies. In my case, they were extremely professional and achieved results that I thought were totally out of reach. I highly recommend this firm. ”R. L.
“ The Amaro Law Firm was very thorough and fast in resolving my claim, I would recommend their service. ”L. D.
“ Amaro Law Firm represented me for an injury that I had at my work place, they were very professional and they care about me and my situation...even though that other firms when I explain my case, didn't give me very much hopes ... ”Maria Roldan
“The entire staff at The Amaro Law Firm is superb & very professional. My son was involved in a horrific vehicle accident & The Amaro Law Firm took action immediately & received results immediately, I would highly recommend The Amaro Law Firm & if unable to assist in your case they simply refer you to a law firm just as capable, they are awesome! ”Veronica Pena
“ He is an outstanding lawyer. ”A Private Practice Attorney
“ My accident was a he said/she said case and the Amaro Law Firm was able to prove the young guy who hit was at fault. I am very excited they were able to get a settlement for me. With this money it will help my family since I just had a new baby girl. ”R. V.
“When I met with Amaro Law firm Wendy Zagala was very pleasant and made me feel comfortable. I would definitely recommend this law firm because of her. ”Jennifer Alarcon
“Candace McCullough has been very professional and helpful thank you so much! ”Jennifer Turner
“ I highly recommend the Amaro Law Firm. The attorneys and staff are attentive, professional and GREAT at what they do. It was been a pleasure to work with them, and they get GREAT results! Give them a call, you won't be disappointed!! ”Jennifer Sindelar Shanahan
“Great to do business with them, good service! ”Abid Sattani
“ We have had the pleasure of working with the Amaro Law Firm recently.... I have found the Mr. Amaro and the entire Amaro Law Firm staff to be friendly, knowledgeable, fair and always available to speak with us when we need them.... I would highly recommend the Amaro Law Firm to my friends, colleagues and family! Thanks for being there for us Amaro Law Firm! It's nice to have people we can trust and depend on!!! Brett M. Downey, D.C. Fairview Health Center ”Fairview Health Center
“ Satisfied client, I was very pleased on how fast he settled my case and the amount. I will refer my friends and family, thank you Amaro Law Firm . ”Rosie Navarrette
“ James and team are excellent! ”Anonymous
“The Amaro Law Firm has been great to work with. They have been quick to respond to any question that I have had concerning our case. David and Jennifer have been very professional and have helped us every step of the way. I am glad to have them on my side. ”Brandon Dixon
“I would highly recommend the Amaro Law Firm for you legal needs. Candace M. as well as the rest of the staff provide excellent client service. ”Andrew Lance
“Amaro Law Firm has done outstanding job with my BP oil spill claim. Seems they went the extra mile to get my compensation for lost work during that time. They kept me informed and are very efficient and knowledgeable people to communicate with. I recommend them to anyone needing legal assistance. Thank you! ”Danny Durastanti:
“ Satisfied client I chose Amaro Law Firm after an insurance company tried to take advantage of me. As soon as I spoke to one of the representatives I automatically felt comfortable and confident that I was going to be taken care of. They communicated all plans and any changes during the process and most of all they were always honest. I was extremely happy with the settlement and would recommend them to anyone who wants results. Thank you Amaro Law Firm for the great customer service and for taking action! ”A client
“I was very fortunate to be able to work with David Miller of the Amaro Law Firm. They went above and beyond what other attorneys were willing to do to get the maximum recovery they could for their clients. I would highly recommend them to anyone for any type of case. ”Venetia Varden
verdicts & settlements
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